How isb7 Handles Your Personal Information
At isb7, we are transparent about what data we collect when you open an account and how we use it to keep your experience secure. This page sets...
What We Collect and Why We Hold It
When you register with isb7, we collect your name, contact details, and payment identifiers — including references tied to JazzCash, Easypaisa, SadaPay, and Raast transactions — solely to process your account activity and verify your identity. We do not sell your data to third parties. Retention periods follow applicable Pakistani data-handling norms, and records are purged once they are no longer required
for account or regulatory purposes. Access to your stored data is restricted to authorised isb7 staff operating under confidentiality obligations. Where local law permits, you may request a copy of the data we hold on you at any time through our support channel.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reach Our Privacy Team Directly
If you have a question about how your data is handled, or wish to exercise any of your privacy rights, our support team is available around the clock to assist you through the channels below.
Live Chat
Connect with our privacy support agents directly through the live chat window on the isb7 site. Responses are typically provided within a few minutes during peak hours and within one hour at other times.
Email Support
Send a detailed privacy request to our dedicated support address. We aim to acknowledge every email within 24 hours and resolve data-related queries within five working days of receipt.
Account Portal
Log into your isb7 account and navigate to the privacy section to submit a data access or deletion request directly. Requests submitted here are tracked and timestamped for your records.
Why You Can Rely on Our Privacy Practices
Our privacy framework is built on concrete operational controls, not just policy language. Here are the specific practices that back our commitments to every account holder in Pakistan.
Encrypted Transmission
All data exchanged between your device and isb7 servers travels over TLS encryption, meaning your account credentials and payment references...
Access Controls
Internal access to personal data is role-restricted. Only staff with a verified operational need can view account records, and all...
Payment Reference Isolation
JazzCash, Easypaisa, SadaPay, and Raast identifiers are stored in isolated records separate from your gameplay history, reducing the surface area...
Regular Policy Review
We review this privacy policy at least once per year and update it whenever our data practices change. The revision...
No Third-Party Data Sales
We do not sell, rent, or trade your personal information to marketing companies or data brokers. Sharing occurs only where...
Breach Notification
In the unlikely event of a data incident affecting your account, we will notify you promptly through your registered contact...
How This Policy Aligns Across Our Platform
Our privacy commitments apply uniformly across every part of the isb7 experience. The table below shows how the same principles carry through different account touchpoints.
| Account Registration | Data collected at sign-up is used only for identity verification and account management, not for unsolicited marketing. |
|---|---|
| Payment Processing | Pakistani payment rail references — JazzCash, Easypaisa, SadaPay, Raast — are processed under the same data minimisation rules as all other personal data. |
| Live Casino Sessions | Session activity is logged for security and dispute resolution only; it is not shared with game studios or third-party analytics providers without your consent. |
| Slot Room Activity | Your slot session history is retained for account integrity checks and is accessible to you on request through the account portal. |
| Sportsbook Wagers | Betting records are held for the minimum period required under applicable rules and are not used to build marketing profiles sold externally. |
| Customer Support Interactions | Chat and email transcripts are stored securely and used only to resolve your queries and improve our support quality, not for profiling. |
| Device and Browser Data | Technical data such as IP address and device type is collected for fraud prevention and is deleted on a rolling schedule once no longer operationally needed. |
Key Elements of Our Privacy Framework
Our privacy framework is structured around six concrete pillars that define how your data moves through the isb7 platform from the moment you open an account...
Data Minimisation
We collect only the information strictly necessary to operate your account. Fields that are not required for identity verification or transaction processing are never made mandatory at registration.
Purpose Limitation
Every data point we hold is tied to a declared purpose. If we need to use your information for a new reason, we will update this policy and notify you before doing so.
Retention Schedules
Personal records follow defined retention windows aligned with Pakistani regulatory norms. Once a retention period expires, data is deleted or anonymised on a scheduled basis.
Your Access Rights
You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep the record.
Cookie Controls
Our cookie banner lets you accept or decline non-essential tracking when you first visit isb7. You can update your preferences at any time through the cookie settings link in the footer.
Policy Change Alerts
When this privacy policy is updated in a material way, we will display a notice on the isb7 site and, where appropriate, send a notification to your registered contact address.